PRIVACY POLICY

This Privacy Statement outlines how Green Lending, located at 6801 Brecksville Rd Suite 25, Independence, OH 44131, uses the information you provide.

INFORMATION GATHERED

You may choose to provide information about yourself to be contacted by Green Lending regarding loan products and/or services, to receive a response to your inquiry, or to gain access to your online account. Such information may include:

  • Your name
  • Your company name
  • NMLS number
  • IP address
  • Contact information, including phone number and email address
  • Information about your business
  • Information about your interactions with Green Lending’s websites
  • Geolocation data
  • Professional or employment-related information
  • Financial information
  • Other information you choose to provide via telephone, letter, or email

Green Lending may collect the above information through online broker agreement forms, contact fields, telephone calls, emails, letters, documentation provided to Green Lending, and your activity on our website.

If you are a borrower or potential borrower, and your loan officer submits a loan application to Green Lending on your behalf, Green Lending may also receive any or all of the following personal information to evaluate your loan application and creditworthiness, potentially approve and close a loan for you, and subsequently service any approved loan:

  • Contact information: name, property address, email address, telephone numbers
  • Credit information: credit score, social security number, prior addresses, account information, birth date
  • Financial information
  • Employment and education information
  • Tax information
  • Forms of personal identification such as driver’s license or passport, visa information
  • Information about your property or the property you are attempting to purchase obtained through publicly available sources and/or an appraisal
  • Information about your use of Green Lending’s websites

Due to the financial nature of our business, Green Lending’s websites are not designed for use by children under 13 or individuals not of legal age to contract. Therefore, Green Lending does not knowingly solicit or receive information from children or individuals under the age of 16. Green Lending does not sell the personal information of minors.

HOW INFORMATION IS COLLECTED

Green Lending receives personal information about you through various means, including direct submission to Green Lending; loan applications; online forms; documentation for the underwriting process or loan modification consideration; information provided for approval to submit loans; emails and letters; phone calls; and your activity on Green Lending websites.

MANDATORY AND OPTIONAL INFORMATION

Green Lending specifies which information is required to fulfill any request on our website, be considered for approval to submit loans to Green Lending or be considered for a residential mortgage loan. If you choose not to provide mandatory information, Green Lending will not be able to provide the requested service.

USE

The primary uses of the information you provide include:

  • Contacting you and understanding your wholesale lender needs
  • Allowing access to our servicing system if you have a loan with us
  • Reviewing your loan or broker application for approval
  • Underwriting your loan request

By submitting your information through this website or other means to Green Lending, you agree to be contacted regardless of registration with any Do Not Call list, Do Not Mail list, or similar registries. By providing information to Green Lending, you authorize the following uses of your information:

  • To improve products and services
  • To periodically market products and services, telemarket, and send promotional emails and advertisements
  • To contact you
  • To perform requested services, including reviewing creditworthiness, servicing loans, responding to inquiries, underwriting loan applications, and reviewing accounts for possible loan modification
  • To complete any other requested tasks or necessary services

If you do not wish to receive information about Green Lending products and services, you may opt out during account registration, within future communications, or by emailing info@greenlending.com. Specify your email address, property address, loan number (if applicable), and phone number, as well as the communications you wish to opt out of. You can also update your contact preferences by logging into your account. Green Lending does not sell or share a borrower’s personal information with third parties for promotional use without consent.

While we respect your privacy preferences, we may need to contact you for critical non-marketing purposes or to respond to specific requests.

SECURITY

Green Lending has measures to safeguard the information you provide, including policies and procedures for data security. However, no data transmission over the Internet or any network can be guaranteed to be 100% secure. Green Lending advises against sending confidential or nonpublic personal information via email. If you do so, you accept the risk of interception by third parties.

SERVICE PROVIDERS

Green Lending uses service providers for various aspects of the loan process and to provide services to you. These providers may include appraisal management companies, title companies, closing attorneys, due diligence firms, sub-servicers, consultants, temporary workers, attorneys, third-party developers, and technology companies. Service providers are strictly prohibited from using your personally identifiable information for any purpose other than providing services on Green Lending’s behalf. Green Lending does not sell or share borrower information with third parties for their promotional use without consent.

LEGAL DISCLOSURE

Green Lending may be required to disclose your personal information to state and federal agencies, regulatory authorities, attorneys, and/or other parties due to legal obligations, subpoenas, or legal requirements.

WEB TECHNOLOGIES

Cookies: Cookies are small files assigned by the web server to your computer to identify which pages of the site are accessed. This information is used to improve the website and your online experience. Cookies do not provide Green Lending access to your computer or information contained on it. Most web browsers allow you to reject cookies, but this may affect your ability to fully utilize website features.

Website Usage Data: Our websites may track usage data, including IP addresses, page views, links clicked, browser types and versions, and other interactions with Green Lending’s websites. This information is used to understand website usage, improve site offerings, troubleshoot issues, and provide personalized experiences or technical support. It may also be used to send specific offers or promotions. If you do not wish to receive offers, indicate your preferences through your online account or email info@greenlending.com. Green Lending does not share your information with third-party companies for marketing use and does not track URLs or obtain information about your internet usage after leaving Green Lending’s websites.

CHANGE IN CONTROL

Your information may be transferred in connection with a sale, merger, transfer, exchange, or other disposition of all or part of Green Lending’s business. You will have the opportunity to opt out of further use of your information following such a change in control.

SOCIAL MEDIA AND THIRD-PARTY LINKS

Green Lending has a presence on various social media platforms. Your activity on third-party websites is governed by their security, policies, and terms of use. Review third-party privacy policies before using their sites. Information posted on Green Lending social media profiles is generally public. Do not include sensitive personal information in social media activity. Information shared on Green Lending’s social media pages may be independently archived by third-party websites.

Links to third-party websites on Green Lending’s website should have their own privacy policies. Green Lending is not responsible for their policies or the security of information submitted through third-party websites, as Green Lending has no control over them.

CHANGES TO OUR PRIVACY STATEMENT

Green Lending reserves the right to modify this Privacy Statement at any time without notice. The most current version is available via a link at the bottom of the website. By continuing to use the website and services, you agree to the Privacy Statement in its most current version.

TERMS AND CONDITIONS

Please see the Green Lending Terms of Use Statement for details regarding your use of this website.

RIGHT TO KNOW ABOUT PERSONAL INFORMATION COLLECTED, DISCLOSED, OR SOLD

You have the right to request that Green Lending disclose what personal information it collects, uses, discloses, and sells. Green Lending has outlined the general categories of information collected. Green Lending does not sell personal information and only discloses to third parties performing services on behalf of Green Lending or assisting with business needs.

For additional information about the personal information Green Lending collects and how it is used and disclosed (Green Lending does not sell personal information), submit a verifiable consumer request via telephone at 330-559-2746 (Consumer Advocate Team), email info@greenlending.com, or mail:

Green Lending
c/o Consumer Advocate Team
6801 Brecksville Rd Suite 25
Independence, OH 44131

To verify your identity, please include your name, property address, NMLS number (if applicable), loan account number (if applicable), last four digits of your social security number, and/or any other information that may help verify your identity.

CALIFORNIA CONSUMERS – RIGHT TO ACCESS, REQUEST DELETION, OR OPT-OUT FROM SALE OF PERSONAL INFORMATION

California consumers have the right to request (1) access to their personal information, (2) to opt-out of “sales” of personal information (Green Lending does not sell personal information), and (3) deletion of personal information. As a licensed mortgage lender, Green Lending must comply with rules, regulations, and guidelines on retaining personal and account information.

Submit a verifiable consumer request via telephone at 330-559-2746 (Consumer Advocate Team), email info@greenlending.com, or mail:

Green Lending
c/o Consumer Advocate Team
6801 Brecksville Rd Suite 25
Independence, OH 44131

You may designate an authorized agent to make a request under the California Consumer Privacy Act (CCPA) by following Green Lending’s third-party authorization processes.

To verify your identity, please include your name, property address, NMLS number (if applicable), loan account number (if applicable), last four digits of your social security number, and/or any other information that may help verify your identity.

NON-DISCRIMINATION STATEMENT

Green Lending does not discriminate against any consumer exercising their privacy rights conferred by the CCPA.

AGREEMENT

By using this website, you agree to Green Lending’s Privacy Statement and the use of information collected as stated herein and in future notifications. By providing any personal information to this site, you acknowledge and consent to the collection and processing of such information. Green Lending reserves the right to modify this Privacy Statement at any time. Continued use of this site following changes indicates your acknowledgment and acceptance of all changes.

QUESTIONS?

For questions regarding Green Lending’s use of your information, privacy policies, and practices, contact Green Lending:

Green Lending
6801 Brecksville Rd Suite 25
Independence, OH 44131
info@greenlending.com
(330) 559-2746

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